Delete your account

Badhra, operated by Systo e.U. · Last updated: August 2026

You can delete your Badhra account and everything stored with it at any time. There are two ways to do it. Both remove the same data.

1. In the app (immediate)

Open Badhra and sign in.
Tap the account icon in the top right.
Open Account settings.
Tap Delete account and confirm.

The account is deleted straight away. There is no waiting period and no reactivation: once it is gone, it is gone.

Before you delete, you can take your data with you: the same screen has Download my data (JSON), which gives you everything stored under your account in one file.

2. By email (if you cannot sign in)

Write to support@badhra.app from the email address the account uses, with the subject Delete my account. We delete the account and reply to confirm, normally within a few days and at the latest within one month (GDPR Art. 17).

We ask you to write from the account's own email address because it is the only way we can tell that the request is yours. We will not delete an account on someone else's word.

Deleting only part of your data

You do not have to delete the whole account to remove something. Inside the app you can delete these one by one, at any time:

a saved word — together with everything attached to it, including its review schedule
a text you generated or imported — in the reading library, under “My texts”
a course you generated — on the course screen
a dialogue or a saved tutor chat — in the dialogues list

For anything else — for example your lookup history, or one particular item you want removed — write to support@badhra.app and say what should go. We do it and reply to confirm, normally within a few days and at the latest within one month.

What is deleted

Everything that belongs to your account:

your email address and login details
your saved words, review schedule and review history
your lookup history and reading history
texts, dialogues and courses you generated or imported
your tutor-chat transcripts
your progress, streaks, goals and certificates
your interface settings

If you had reported a dictionary error, the report itself stays but is detached from you — it no longer refers to your account.

What is not deleted, and why

Server backups: up to 14 days. The database is backed up daily and the last 14 copies are kept. Your data disappears from those copies as they are rotated out, at the latest 14 days after deletion. Backups are never used for anything but restoring the service after a failure.
Server access logs: up to 14 days. The web server records requests (IP address, time, requested address) for security and operation, and rotates them after 14 days.
Dictionary answers and spoken audio. When a word or sentence is looked up or read aloud, the answer and the audio are stored once and reused for everyone. They are keyed by the word or sentence itself and carry no user identifier, so they are not personal data and are not tied to your account. Deleting your account does not remove them, and they cannot be traced back to you.

Questions

Write to support@badhra.app. What we store and why is described in the Privacy Policy; the operator's details are in the Legal Notice.

This page exists so that account deletion can be requested without installing the app, as Google Play requires.